Help & Documentation
Everything you need to know about how storage quota resets on subscription renewal and resets to 0 upon expiration.
What happens to my storage when my subscription expires?Storage Policy
Every time you renew your subscription, your storage quota is reset to the full amount included in your plan. This means you get a fresh start with your complete storage allowance.
When your subscription expires or is canceled, your paid storage quota resets to 0. Your existing files remain accessible during a grace period, but new uploads are blocked until you renew.
Your storage usage is tracked in real-time based on the total size of all files stored in your account. This includes active transfers and file request submissions.
On every successful subscription renewal, your storage limit is renewed to full capacity. If a subscription expires or fails to renew, your storage limit drops to 0 GB until a valid plan is renewed.
FAQ
Every time your subscription renews (monthly or annually), your storage usage counter is reset to full capacity, giving you your full quota for the new billing cycle.
When your subscription expires, your paid storage allowance resets to 0. Your existing files stay safe during a grace period, but you cannot upload new files until you renew your subscription.
No, your files are safe during a grace period (typically 7-30 days). We send multiple email notifications prior to expiry so you can renew without disruption.
No, active shared links continue to function during the grace period. The storage reset to 0 only restricts uploading new files.
You can upgrade or renew anytime from your Account Dashboard under Billing. Your storage limit will immediately update to your new plan allowance.
Check your active usage and billing details anytime in your account.
